Returns & Exchanges
At Banyan Botanicals, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a seamless 30-day return policy for all unworn, unwashed items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original eco-friendly packaging, ensuring all original tags are attached to the garments.
Print and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing