Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
What materials are used in Banyan Botanicals clothing?
We prioritize sustainability by using 100% organic cotton, linen, and botanical dyes derived from natural plant sources to ensure our fashion is as kind to the earth as it is to your skin.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How should I care for my botanically dyed garments?
To preserve the natural colors, we recommend hand washing in cold water with a pH-neutral detergent and drying in the shade to prevent fading from direct sunlight.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.